Namuda gives you continuous, data-driven visibility into exactly where claims slow down — so you can act before it costs you.
Long cycle times, manual rework, siloed systems, and limited visibility drive up cost per claim and erode customer satisfaction. Namuda uses AI-powered process intelligence to uncover bottlenecks, eliminate inefficiencies, and give you full control from FNOL to settlement—so you can cut cycle times by up to 30%, reduce rework, and improve NPS.
Loss layer
Include 3 party sources
Workflow blind spots hide systemic delays, and managers are left guessing where the true operational bottlenecks lie. These black boxes often arrieses when third partys handle parts of a process.
Find hidden costs
When insurers lack the analytical capabilities to expose underlying operational expenses, such as redundant manual touchpoints, overpayments, or prolonged investigation phases, the true drivers of Loss Adjustment Expenses (LAE) remain completely invisible and impossible to control.
Service layer
Detect rework
Namuda automatically flags off-path claims and process deviations in real-time, helping your team cut redundant touchpoints and process claims right the first time.
Catch workarounds
Catch workarounds early, before they settle in.
Management layer
Go beyond KPI's
KPI’s is only indicators of the current situation, and does not give any insights into the drivers behind the change. With access to vast amounts of data our AI agents can discover drivers behind poor performance or deviations.
Get real time overview
Namuda unravel your entire proses through the policy lifecycle, allowing you to visualize exactly where processes stall so, you can accelerate time-to-settlement from FNOL to final payout.
Set your strategic direction
Namuda aligns with your process goals—and goes further by identifying new opportunities—using deep data analysis and business context to guide smarter decisions
Agentic AI for enterprise insurance
Most organisations are making decisions on last month's data
Namuda transforms the vast volumes of system-generated claims data into structured, actionable insights—automatically processing and connecting data across your claims ecosystem to reveal how your operations truly perform in real time
60% of process waste is invisible to the people running the process
Namuda understands your processes!
It builds a real-time visual process map, surfaces critical issues, highlights key process findings, and helps you define goals and targets aligned with industry standards—so you can quickly focus on what matters most.
Fixing the problem is step 1. Knowing it worked is step 2. Most organisations skip step 2.
Achieve high levels of optimization and automation through agentic root cause analysis, improvement planning and result tracking all in one place.
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We surface what consultants miss, what dashboards can't show, and what your team doesn't have time to find.Guaranteed — or you don't pay.
